Monday, December 28, 2009
Mr. Madhavan Menon & Family
Dear Aditya,
I would like to thank you and your team for making our stay at the Zuri so enjoyable and memorable. All your staff without exception were courteous and helpful. We will definitely come back.
We found the facilities including the Room, the Spa and the Restaraunt to be excellent and the service outstanding. Having stayed at other properties in Kumarakom, Zuri is by far the best property.
Please thank Sarat and Rajesh for taking such good care of us, Chef Ramchandra for making each meal a different experience and last but not least of all Mahesh, who looked after us so well attending to each and every need. They are all extremely professional.
I would like to make a special mention of Mahesh. Coming from the service industry, I understand what it takes to delight a customer and Mahesh's skills embodies all those traits.
Thank you again for all the pampering and we look forward to returning soon .
Regards,
Madhavan, Lili, Pooja & Shankar Menon
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