Dear Friends,
As relayed by Ms Christine Obiya, Chief Executive Officer, Amazing Space, a short while ago, we are indeed, as a Kenyan establishment elated to announce, that Diani Reef Beach Resort & Spa has just been bestowed with the Service Excellence Award in the Amarula Best Retreats in Africa Awards 2009 held at the Museum Africa in Johannesburg on Oct 29th, 2009.
Diani Reef Beach Resort & Spa is a veritable page turner, today with several innovative streams networking the property viz: Royal Stately Welcome, Unique Dining Experiences – on the Beach, Wedding Island, Palm Garden, Presidential Suite, African Beachside Barbeque and Mediterranean Theme Dinners in the Front Gardens, Beach Front and Poolside, Creative Towel-arts in the room, In-Room Spa Bath Menus, “Feast on Fruits” Concept for Healthy Living – extended In-Room, Connoisseur Wine Displays at The Diani Shop, Spa Kiosk in The Lobby, which in itself is a see –through Fish-pond, Twice-daily Botanical Nursery & Spa Tours, Chef’s Cooking demonstration at the Maya Health & Wellness Centre, every evening, Special Pralines In-Room, Sparkling Wine & Showering of Petals on arrival, Special-care for extended families, In House Medical Clinic, Tropical Paradise Wedding & Honeymoon Packages, 02Nights/ 03days and Imagine packages, Pirates Corner Shack at the far-end of the property, Sunday Barbeque Luncheons on the Beach, Exciting Happy Hours Concept in F&B Outlets, etc is all about offering more under a one-stop shop holiday venue.
In the last 02 and half years we’ve driven our businesses with the strategy that the key to managerial innovation is the exploration of powerful ideas in unusual places, thereby challenging management orthodoxies. Innovation to a lot of people means new ideas, new ways of marketing, the buzz words of information, communication and technology; but management or leadership itself is the most fertile ground for innovation.
True motivation comes from within - from the willingness to see a dream fulfilled - from the desire to leave the world better than you found it. When an idea reaches critical mass, there is no stopping the shift its presence will induce.
The world needs dreamers and the world needs doers. But above all, the world needs dreamers who do.
Other people cannot really motivate you, and it isn't the books you read that make you successful. People and books can light your fire if there’s a passion and a motive already inside you. They can guide you and awaken valuable insights. But it's your choice to move or stay where you are.
Success is waking up in the morning, whoever you are, wherever you are, however old or young, and bounding out of bed because there's something out there you love to do, that you believe in, that you're good at — something that's bigger than you are, and you can hardly wait to get at it again today.
Excellence can be attained if we - care more than others think is wise - risk more than others think is safe - dream more than others think is practical - and expect more than others think is possible
Whatever we vividly imagine, ardently desire, sincerely believe, and enthusiastically act upon... must inevitably pass through!
In pursuit of our quest for excellence; we have endeavored hard to position our resort in the league of some of the most well respected Hospitality Brands, internationally and our product/service offering, today, after a period of sweeping reforms is well and truly a fair semblance of Kenyan National Pride.
It was indeed a very gratifying moment for all of Kenya when Diani Reef Beach Resort & Spa in the course of 2008 became the only hand picked resort in KENYA to be listed as a 5-star deluxe in the 531 page spread Kuoni Destination Management Meetings & Incentive Global Planner, presenting an exclusive array of 320 hotels, resorts and meeting venues in more than 30 countries worldwide. We have since retained the listing in the 2009 Edition of the same publication.
Furthermore, we had also won the Gold in the Most Innovative Retreat and 02-Silvers in Service Excellence & The Leading Wellness Retreat in the Amarula Best Retreat in Africa 2008 awards in Johannesburg on Oct 01st, 2008. Our team’s pedigree today reflects a “has done” & “has seen”.
We’ve also been featured in the Luxury Spas 2009 Edition of the Conde Nast Johanssen for offering one of the world’s best spa experiences and simultaneously bestowed with the membership of Preferred Hotels & Resorts, Chicago, one of only two hospitality establishments in the African Continent to have achieved the feat.
Smart companies perceive not just threats in a recession, but also opportunities. Diani has done just that. Our goal is to grow with the help and support of our partners so that we emerge stronger from the downturn. We’ve turned adversity into advantage in different ways, but a quick analysis reveals one common thread : We’ve developed value-for-money strategies by delivering products and services that have enabled hard-hit consumers to do more with the same resources.
The consumers can now relish a healthy-mix of Family Vacations, Romantic Rendezvous, Soothing Spa Sojourns, Incredible Escapes and Culinary Journeys, besides first class convention facilities.
We would be delighted in being bestowed with more opportunities of partnering the travel fraternity and playing a more active role in further consolidating Brand Kenya.
We thank you individually and sincerely – for your support, for the belief and commitment that you have shown and continue to show in Diani Reef Beach Resort & Spa.
With Kind Regards,
Aman Bhandari
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