Dear Colleagues
I was delighted to see off happy families of the YEO Bangalore Chapter when they left after their three-night stay at The Zuri Kumarakom Kerala Resort & Spa .
The distinguished guests left with pleasant memories praising all aspects of the resort : The Team , maintainence, landscaping, housekeeping, recreation, Maya Spa and the Swimming pool, food quality-variety-presentation, service in Limetree & banquets, baggage handling during arrival & departure, buggy transfers, travel desk, internet connectivity , the welcome reception , billing, security…..and more !
This was all possible due to the commitment from each of you to deliver “ beyond expectations “. What made the difference was our attitude !
During the last four days the entire team had dedicated themselves to the success of this retreat ; offering little time for rest, sleep and meals . I am grateful for all your efforts and proud to have each of you as a member of Team Zuri Kumarakom !
Our service delivery worked like clockwork with bonding stronger than ever before . Let this continue to grow and I am sure we will Welcome Back guests with happier days ahead .
All this would not have been possible with able support from the Heart of the House : Purchase, Receiving, Stores , Finance, HR, Security, Drivers, Boatmen, Industrial Trainees , the Garden Team, Engineering, Kitchen Stewarding, Systems and all those who were there day and night to make this happen .. …
Encore :
Rajesh, Senthil, Vijay, Bonson, Rahul, Jijo, Deepali & Team
Sarat, Bobby , Avin, Brian & Team
Chef Chandra, Michael Manoj & Team
Vikas, Vipin, Vipil , Aneesh & Team
Yogesh, Jiby, Pardosh, Shyam & Team
Dr Arun with all therapists, pool attendants, Shini, Sreekanth, Jijo, Seema & Team
Rachel, Seema & Team
Rajan, Krishna Kumar & the Security Team
Rupesh, Joyce, Xavier , Dhananjay & Team
The icing on the cake : Albert , of course ! Well done !!!
My sincere gratitude
God Bless you and your loved ones
Aditya
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